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Knowledge base
Basics and Troubleshooting (4)
Getting Started (2)
Why sign up for a Whiskystats account?
How can I change the currency?
Membership Levels (3)
How can I change my membership level?
How can I switch back to the free membership?
What are "unique whiskies"?
Billing and Payments (3)
My payment was declined.
What is the status of my payment?
When will my monthly payments occur?
Account Status (2)
I can not login to Whiskystats.
I want to delete my account.
Product and Features (7)
Whisky Search (3)
How do I browse and search?
Best practice advice on searching whiskies.
Why can I not find a whisky?
Whisky Auction Search (3)
What is "Whisky Auction Search"?
Best practice advice on searching whisky auctions.
Why are some auction lots not identified?
Collections (5)
Why should I use the collection feature?
How do I add a whisky to my collection?
How does a “Bottle Group” impact my collection?
View all 5
Watchlist and Notifications (5)
Why should I use the Watchlist feature?
How do I add a whisky to my Watchlist?
What are Auction Notifications?
View all 5
Auction Monitor (3)
Which auction houses are monitored?
How did you select the auction houses you track?
What is the difference between "tracked" and "processed"?
Index Monitor (3)
What are market indices?
Which whiskies are included in the indices?
How are the indices calculated?
Whisky Pricing (2)
What is the “Whisky Pricing Machine”?
How does the “Whisky Pricing Machine” work?
Whisky Data (4)
Factual Data (5)
Where is the bottle information coming from?
What is the Whiskybase ID (WBID)?
What are "Bottle Groups"?
View all 5
Price Observations (7)
Where do the price observations come from?
How do you process the information from auctions?
What is the impact of fill levels and label conditions on the market value of a bottle?
View all 7
Ratings (2)
What is the source of your rating information?
How is the whisky rating calculated?
Availability (1)
What does "Availability" indicate?
Security / Privacy (1)
Data Privacy (2)
Is my personal information safe?
What do you do with the purchase/selling prices I have entered?